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Privacy Policy

Your privacy is our priority

Last updated: January 2025

Introduction

Avekara ("we", "our", or "us") operates ComplianceOS. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your data.

Information We Collect

We collect information that you provide directly to us, including: account registration details (name, email, company information), uploaded documents and files, usage data and analytics, payment and billing information, and communications with our support team.

How We Use Your Information

We use the collected information to: provide and maintain our services, process your documents and transactions, improve and personalize user experience, communicate with you about services and updates, ensure security and prevent fraud, and comply with legal obligations.

Data Security

We implement industry-standard security measures to protect your data, including: end-to-end encryption for data in transit and at rest, regular security audits and penetration testing, access controls and authentication mechanisms, secure cloud infrastructure with SOC 2 compliance, and automated backup and disaster recovery systems.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Documents and data may be retained for audit and compliance purposes as required by applicable regulations.

Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal requirements), object to processing of your data, and export your data in a portable format. To exercise these rights, contact us at protocol@avenkara.ai

Contact Us

If you have questions about this Privacy Policy, please contact us at: Avekara Co., Ltd., Bangkok, Thailand, Email: protocol@avenkara.ai